ISO 9000 is a series of standards, developed and published by the International Organization for Standardization (ISO). It defines, establishes and maintains an effective quality assurance (QA) system for manufacturing and service industries.

The principles of ISO 9000 are integral to almost every business. They include:

• Ensuring a focus on customer satisfaction
• Developing leadership that drives the purpose of the organization
• Involving all people within the organization
• Adopting the process approach to managing activities and resources
• Applying a system based approach to manage interrelated processes
• Continual improvement (to meet customer expectations and ISO 9001 requirements)
• Using data to drive decision making

Hear at iXus Distributions Ltd we are working hard towards this accreditation